Social Commerce Project Coordinator
We are looking for a resourceful, highly organized, and energetic Social Commerce Project Coordinator to support the TikTok Shop team at Sunny Health & Fitness. This is a dynamic, cross-functional role with no two days alike — one week you're pulling campaign performance reports, the next you're coordinating a creator event at our office or coordinating tradeshow operations for the brand. If you're someone who thrives in variety, takes initiative without being asked, and can seamlessly shift between strategic support and hands-on execution, this role was built for you.
Responsibilities
Special Projects & Events
Plan and execute creator events hosted at the Sunny Health & Fitness office.
Coordinate brand presence at external events and tradeshows — booth setup, product display, brand materials, and on-site execution
Manage event logistics end-to-end: venue, scheduling, invitations, product prep, equipment, and post-event recap
Serve as the on-site point of contact during events, ensuring smooth operations and a strong brand experience
Identify new event and activation opportunities that drive creator relationships and brand awareness
Coordinate with internal teams (marketing, design, logistics) to ensure all event assets and materials are ready on time
Reporting & Analytics
Own weekly and monthly performance reporting for the TikTok Shop team — GMV, channel breakdown, top SKUs, affiliate performance, LIVE metrics, and content performance
Build and maintain tracking dashboards and reports in Excel or Google Sheets for ongoing visibility into key KPIs
Pull and organize data from TikTok Shop Seller Center, TikTok Analytics, and other platform tools
Prepare clean, executive-ready summaries and presentations for internal leadership and team reviews
Track competitor activity, content trends, and market benchmarks and surface insights to the team regularly
Campaign Support
Support campaign planning and execution across TikTok Shop promotional events — Deal For You Days, flash sales, platform campaigns, and seasonal pushes
Coordinate cross-functionally with the creator, LIVE, and social media teams to align campaign timelines and deliverables
Assist with campaign asset coordination — ensuring product listings, creative materials, pricing, and promotional setups are completed ahead of deadlines
Monitor campaign performance in real time and flag issues or opportunities to the team
Support post-campaign analysis and recaps with structured reporting and key takeaways
General Support
Take on ad hoc research projects — market analysis, competitor benchmarking, product research
Be the connective tissue of the team — proactively identifying gaps and filling them before being asked